The SJFD has been using the National Academy of Emergency Dispatcher's (NAED) Medical Priority Dispatch System (MPDS) for prioritizing EMS responses for over a dozen years. Our dispatchers have been recognized as an accredited Center of Excellence within that system since 2001. After completing an assessment of their performance (individually and collectively) for 2010, an overall compliance percentage of 98.67% was achieved, which is well above the Department and NAED standard. Deserving special mention are the following dispatchers whose compliance was over 99.63%
Jennifer Burnham, Monica Kirk, Jamey Slaton, Cathy Wix, Dave Hill, Stephanie Nimitz, and Sarah Ann Treadwell.
Pictured here are Jennifer Burnham and Monica Kirk who both received a perfect rating of 100%!
Great Job Dispatch Team!
CA Rangel###
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